Last updated: April 10, 2023

Welcome to Hairdresser Direct, an Australian e-commerce store dedicated to providing you with high-quality hair care products. By using our website and/or placing an order, you agree to be bound by these terms and conditions.

Please read these terms and conditions carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

  1. General

Hairdresser Direct (referred to as “we”, “us”, or “our”) operates the website www.hairdresserdirect.com.au (referred to as the “Site”) and provides its services subject to the terms and conditions set forth below.

We reserve the right to change these terms and conditions from time to time without prior notice. Any changes will be effective immediately upon posting the revised terms and conditions on the Site.

  1. Intellectual Property

All content, including but not limited to text, graphics, logos, images, and the arrangement thereof, on the Site is the property of Hairdresser Direct or its content suppliers and is protected by Australian and international copyright laws.

  1. Account Registration

To make a purchase on the Site, you may be required to create an account. You must provide accurate and complete information and keep your account information updated. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We reserve the right to refuse service or terminate accounts at our sole discretion.

  1. Pricing and Availability

All prices are displayed in Australian dollars (AUD) and are inclusive of Goods and Services Tax (GST). We reserve the right to change prices without notice. Product availability is subject to change without notice, and we cannot guarantee that all items listed on the Site will always be available.

  1. Payment

We accept payment via credit card, PayPal, and other payment methods listed on the Site. By submitting your order, you represent and warrant that you have the legal right to use the payment method provided.

  1. Shipping and Delivery

We ship products within Australia only. Shipping charges are calculated at checkout and are based on the destination, size, and weight of your order. We aim to dispatch orders within 1-2 business days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by customs clearance processes or postal service issues.

  1. Returns and Refunds

We offer a 30-day returns policy on unopened and unused items. To be eligible for a return, the item must be in its original packaging and in the same condition that you received it. To initiate a return, please contact our customer service team. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  1. Limitation of Liability

To the extent permitted by law, Hairdresser Direct shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from your use of the Site or any services provided.

  1. Indemnification

You agree to indemnify, defend and hold harmless Hairdresser Direct and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party.

  1. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws